Purpose-built for pharmaceutical companies
Social listening allows pharmaceutical companies to understand and respond to patient concerns in real time. By acting on these insights and communicating clearly, brands can demonstrate transparency and reinforce public trust.
Show patients and regulators that your company listens, responds, and takes safety seriously.
Share how adverse events are identified and managed to boost credibility.
Earn long-term loyalty by demonstrating honesty and openness in safety practices.
Use social listening tools to gather unfiltered patient experiences and perceptions.
Define how feedback will be acknowledged and incorporated into safety practices.
Share updates on drug safety findings and responses publicly when appropriate.
Build a transparent image by actively responding to real-world patient concerns.
Strengthen relationships with patients, regulators, and HCPs by demonstrating a proactive, transparent approach.
Position your brand as a leader in ethical pharmacovigilance and open communication.