Purpose-built for pharmaceutical companies
Social listening plays a vital role in pharmacovigilance during clinical trials by uncovering patient experiences, feedback, and safety concerns as they happen. This real-time visibility enables faster detection of issues and supports trial integrity.
Monitor participant feedback for signs of tolerability issues or unexpected side effects.
Quickly escalate safety concerns to investigators and sponsors.
Address patient concerns and improve retention through active listening and communication.
Identify what patient conversations and data points are relevant to your trial phase.
Track discussions in forums, social media, and health communities where trial participants may share feedback.
Feed detected signals into safety review processes and adapt protocols as needed.
Identify safety trends early and adapt quickly to protect participants.
Maintain accurate, timely safety reporting across global trial sites.
Build credibility by showing responsiveness to patient concerns during the trial lifecycle.