Purpose-built for pharmaceutical companies
Social listening enables pharma companies to stay informed about patient experiences and drug safety concerns as they unfold. By identifying issues early and responding transparently, you can protect and enhance your brand's reputation.
Detect and resolve adverse events before they affect your public image.
Show stakeholders you are actively listening and responding to patient feedback.
Strengthen trust by demonstrating a commitment to safety and responsiveness.
Focus on brand mentions, drug names, and safety terms across platforms.
Act on findings to prevent misinformation and reassure stakeholders.
Ensure consistent messaging between your safety team and public-facing communication channels.
Identify reputation-damaging safety concerns in real time.
Demonstrate responsible, patient-first behavior that builds trust.
Proactively manage safety issues to maintain brand integrity and avoid public fallout.